At QUARNETHIS, customer satisfaction is our top priority. We are committed to providing quality products and services. If for any reason you are not completely satisfied with a purchase, our Money Back Guarantee policy offers a refund or exchange.

To be eligible for a refund, you must notify QUARNETHIS within 30 days of receiving your product. The product must be in its original condition, unused, and in the original packaging. Proof of purchase is required.

To initiate a refund, please contact our support team at [email protected]. Include your order number and the reason for your refund request. Our team will guide you through the process, ensuring a seamless experience.

Refunds will be processed through the original payment method. Once your return is received and inspected, we will send you an email notification of your refund status. Approved refunds will be processed within 7-10 business days.

Certain items are not eligible for a refund, including gift cards and downloadable software products. QUARNETHIS reserves the right to deny a refund request if the returned product does not comply with our policy standards.

If you wish to exchange a product, please follow the same procedure as requesting a refund. Exchanges are subject to product availability. Our team at QUARNETHIS is dedicated to helping you find a suitable replacement.

For any questions regarding this policy or your refund request, please reach out to our customer service team at [email protected]. We are here to assist you and ensure your experience with QUARNETHIS is positive and satisfactory.